The public’s knowledge about development aid and global poverty is generally limited. People who don’t know about development aid are more likely to overestimate the money spent and misperceive impacts and progress in the last years. They are also less prone to engage in or donate to development NGOs. Therefore, providing more and better information could bolster aid support, civic engagement, and donations to NGOs.
The media is key for transmitting this information and reaching a wide audience. The question is twofold: One, what media channels do people with different attitudes to overseas aid choose? And two, how do they perceive media reporting on development-related issues?
Using survey data from the Development Engagement Lab collected in Germany in May 2019 (N = 6,014), the DEval Opinion Monitor for Development Policy 2019 – Media, Media Use and Reporting on Global Poverty addresses these questions.
Based on people’s (1) concerns about global poverty, (2) the feeling of a moral obligation for developed countries to do something about this problem, (3) support for government development aid, (4) the assessment of the effectiveness of government’s aid measures, and (5) the assessment of one’s own influence on the situation in developing countries (i.e. self-efficacy), we developed a data-driven categorization of the general populace. The analysis revealed that people can be meaningfully grouped into aid supporters, sceptics, opponents and undecideds.
Successes, challenges but also failures need to be publicised in a transparent, fact-based manner to avoid exacerbating views that media portrayals of development are distorted and removed from reality.
The analysis shows that people with different aid attitudes also differ in terms of the media they choose, as well as how they perceive media related to development. Aid supporters and aid sceptics are more active media users. Both groups frequently come into contact with reporting on global poverty. For those groups, news and documentaries are the central information formats. Aid opponents, on the other hand, are harder to reach. Their relatively low level of trust in the media poses a challenge for communicators. Those who are undecided on aid also do not see their opinion on international issues reflected in the media. They perceive the portrayal of global poverty as distorted, but compared to opponents they at least moderately trust the media. All four attitude types encounter the subject of global poverty mainly through the issues of war and conflict, and migration, and climate change. However, they differ with regard to how often individuals encounter the individual topics in proportionate terms.
- Supporters are active media users.
- They mainly use public television programs and weekly magazines. Compared to the other attitude types, they are relatively active on social networks.
- Supporters relatively frequently perceive global poverty in the media.
- They find their views on international issues or issues related to development policy in the media.
- Their trust in the media is generally high.
- How should development organisations engage supporters? Supporters’ positive attitudes provide the potential to trigger concrete actions by providing simple entry points for engagement.
- Like supporters, sceptics are active media users.
- Sceptics, too, use public television channels and various newspapers as the main sources of information.
- News and documentaries are their main contact points with ‘global poverty.’ The main themes are war and conflict, flight and migration, and climate change.
- Most sceptics find their opinion on international and development-related issues represented in their chosen media.
- Sceptics’ general trust in the media is high while their trust in social media is comparatively low.
- How should development organisations engage sceptics? Criticism and reservations regarding aid – for example assumed high corruption or ineffectiveness and inefficiency – need to be addressed transparently and in a self-critical manner. This could be particularly successful if sceptics can be persuaded to engage with the complex reality of aid in the context of easily accessible development education events.
- Aid opponents are difficult to reach as they use media to a somewhat lesser extent than other groups.
- Compared to supporters and skeptics, opponents are more likely to watch private TV channels and prefer to read tabloids.
- They are particularly negative about reporting on international news and express dissatisfaction with the positions represented in the media.
- Accordingly, opponents are less likely to see their position on development-related issues reflected in the media.
- Opponents tend to show little trust in media or media information.
- How should development organisations engage opponents? The communicative aim should be to consistently correct gross misperceptions. Social media influencers who are positive about development cooperation and have access to this group may offer an in-road.
- Like aid opponents, undecideds are difficult to reach as they use media to a somewhat lesser extent than other groups.
- Compared to supporters and sceptics, opponents are less frequently in contact with international news.
- Undecideds perceive the portrayal of global poverty in the media as distorted.
- Undecideds’ emotions about media reporting are diffuse. On the one hand, they are concerned, hopeful and satisfied; on the other hand they are also sad, angry, and fed up.
- Undecideds generally trust the media, but not excessively
- How should development organisations engage undecideds? In order to address those who are undecided about aid and to bring them into contact with basic development policy information, the creative use of entertainment-oriented formats
What does this mean for organisations’ efforts to communicate and educate?
First, development communication should reach people with relevant, evidence-based and trustworthy information. Communicators should utilize social media and keep an eye on emerging trends in communications technology and adjust their strategies accordingly. At the same time they should not neglect TV and newspapers as these are still shaping public debates and are key to reaching older demographics.
Second, successes, challenges but also failures of development aid need to be publicised in a transparent, fact-based manner to avoid exacerbating views that media portrayals of development are distorted and removed from reality. This effort could be bolstered by civic education programmes designed to increase the general public’s media literacy and enable people to put media into perspective.
Third, based on psychological studies and findings in communication science (for a review see Wood, 2000) the potential of communication with aid critics and opponents must be assessed realistically. For example, people who generally distrust aid interventions or are convinced that aid is by and large ineffective can be expected to process information provided by development communicators on the basis of their prior attitudes – and reject them if they do not match their own opinion (see, e.g., Taber & Lodge, 2006). But there is no easy way out; development communicators must go this rocky road. In light of a world facing massive global challenges that need to be tackled sooner rather than later, policy-makers, NGOs, and grassroots activists steadily making the case for aid and global sustainable development are needed more than ever.